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SUCCESS STORY 

PRECISION UNDER PRESSURE: HOW WE REVOLUTIONIZED AN EAST COAST GEAR BUSINESS

THE PRESSURE OF DOWNTIME

In the heart of Georgia, just north of Atlanta, a specialized gear manufacturer built their reputation on one powerful promise: lightning-fast emergency response for paper mills. With downtime costing thousands per minute, this team works around-the-clock—day or night, even on weekends— to rebuild critical gearboxes and restore operations immediately. But their response model had a critical flaw: having the right wheel available immediately.

The Challenge

Their longtime supplier abandoned them:

 

 

Abscence-Supprt-1

Absence of Support

Absence of Support

No on-site support for years
Vague-Tech-1

Vague Technical Direction

Vague Technical Direction

On wheel selection for specific applications
Crushing-Lead-1

Crushing Lead Times

Crushing Lead Times

16+ weeks for custom orders
Performance-1

Inconsistent Performance

Inconsistent Performance

Erratic results during critical jobs
Abscence-Supprt-1

Absence of Support

Absence of Support

No on-site support for years
Vague-Tech-1

Vague Technical Direction

Vague Technical Direction

On wheel selection for specific applications
Crushing-Lead-1

Crushing Lead Times

Crushing Lead Times

16+ weeks for custom orders
Performance-1

Inconsistent Performance

Inconsistent Performance

Erratic results during critical jobs

DELIVERY IN RECORD TIME

What normally takes 18 months, we delivered in just weeks. This is custom, on-demand wheel delivery to match your needs immediately.

Gear-Wheels-2

The Impact

  • 30% efficiency boost — 8+ hours saved per part
  • 50% fewer interruptions — Eliminated wheel adjustments
  • Zero guesswork — Technical documentation for every solution
  • Superior performance Significant time and cost reduction
30 %
Efficiency Boost
8
Hours Saved (per part)
50 %
More Uptime

A Global Abrasives Partner Focused on Mutual Success

At Weiler Abrasives, our experience dates back to 1898 when Joseph E. Weiler began manufacturing brushes for the jewelry industry in Pforzheim, Germany. Since then, we’ve grown and evolved into a global manufacturer serving customers in over 80 countries with nearly 1,500 employees around the world.

“While the company has grown and expanded significantly since those humble beginnings, our commitment to developing long-term partnerships with customers, co-workers, and community hasn’t changed. We like to call that our 3C’s.” Chris Weiler, Executive Chairman.

Whether you are looking to improve your surface conditioning processes, optimize your consumable spend, or train your team on the safe and proper use of abrasives and brushes, Weiler has the people and expertise to help you achieve your goals.

Weiler: Your Competitive Edge

For those who want a competitive edge and value productivity-enhancing solutions for cleaning, grinding, cutting, deburring, and finishing, Weiler is a premier abrasives supplier who forges collaborative, problem-solving relationships with our customers. We work with you to solve your challenges, enabling your business to get more done and, ultimately, improve your top and bottom line. It’s not just about what we do; it’s about how we do it, we call it The Weiler Way. That’s the Weiler difference.

Product Innovations

weiler abrasives

Optimum Use Line

Patent pending Optimum Use Line provides a visual reference to help get the most out of the wheel. Using the wheel to its full life reduces change-overs, which helps users be more productive while reducing waste and abrasive spend.

weiler abrasives

Cut Back

PTiger Type 27 grinding wheels are designed with fiberglass cut back from the edge for aggressive grinding right out of the box.

weiler abrasives

Longer Life

Patent pending Optimum Use Line provides a visual reference to help get the most out of the wheel. Using the wheel to its full life reduces change-overs, which helps users be more productive while reducing waste and abrasive spend.

weiler abrasives

Optimum Use Line

Patent pending Optimum Use Line provides a visual reference to help get the most out of the wheel. Using the wheel to its full life reduces change-overs, which helps users be more productive while reducing waste and abrasive spend.

hp-whatsnew-tiger2.0-2024
NEW Tiger 2.0

Our new metal grinding and cut off wheels are designed to be more than just a better product. They were created to help you do your best work.

Learn More
hp-whatsnew-foundry
NEW Foundry Products

Our new foundry line delivers a superior combination of life and cut-rate for maximum productivity.

Learn More
hp-whatsnew-alu-flapdisc
NEW Flap Discs for Aluminum

These flap discs offer a paired flap design that delivers high performance grinding on aluminum.

Learn More

The Impact

weiler abrasives

Accelerated Solution

We shipped a custom-profiled wheel within weeks—a timeline that stunned the customer

 

weiler abrasives

On-Site Partnership

On-site analysis and collaboration led to a custom-designed grinding program calibrated to their exact applications.


weiler abrasives

Expertise On Demand

 A machine error struck— we delivered instant remote support and solution with zero downtime. 

weiler abrasives

Real Innovation

Our custom grinding wheel design delivered performance that slashed cycle times from 28 to 16 hours.

The Critical Difference

With new equipment recently purchased and 24/7 operations planned, we unlocked critical capacity fueling explosive growth! We are not just a supplier, but a real partner invested in their success.

When you face the crushing pressure of downtime, standard supplier relationships crumble. True partnerships deliver.

Find out how we go beyond the products.
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